Broker's Day - Home Office

In March, several topics were originally brewing and wanted to discuss through public wechat, such as the investment attraction of logistics real estate we are concerned about, and the development prospect of logistics real estate in China with reference to the European and American markets. However, a sudden Covid outbreak is like a big wave. I believe many people, like us, have disrupted many original plans. Compared with the losses of the Gov. and the impact of real enterprises, enterprises with light Asset Services, such as the companies we provide consulting services, should be least affected by the Covid.

Although the influence to us is small, we also want to do something for the public. In the period of special control in Shanghai, we are ready to provide free online consultation service to customers who need to find the warehouse. For customers who need to rent warehouses, please call our warehouse leasing hotline at 400-189-7767 or search and log in to "www.jcwre.com".

Here we would like to share the working scenario of "our day", so that more customers who need warehouse rental services can understand us and have the opportunity to experience the efficiency and convenience brought by online services.

My day starts with browsing our website. It's my duty to check whether there are any bugs in the Chinese and English websites every day. After checking the website, I need to make sure whether the 400 customer service phone is workable and whether the online chat software is normal. When designing the platform website, we specially added the function of online chat considering that some customers pay attention to privacy (sorry English website does not have this function). When users chat with me, I can see the areas and keywords they search. On the whole, our online communication is very much like the chat experience when shopping on e-commerce platforms.

In addition to online communication with customers and answering 400 calls, my daily work is mainly to update the property information of the website. We have signed "Marketing Cooperation Agreements" with many large professional developers, and we will receive their shared property vacancy updates on a regular basis. The company's requirement is that it must be updated every six months. In addition, our Chinese platform is open, allowing the owner to upload the warehouse information by himself. After receiving the upload request, I need to check it one by one before approving the launch.

100% of my work is done online. Although I work at home during this period, it has little impact on me. But I like the working atmosphere of our team very much. After working at home for a long time, I began to miss my buddies. I look forward to more exchanges with customers and owners. Although you can't see me, I've been waiting for you online.

My day is filled with dozens of customer calls. At 9:00 a.m., sort out the list of customers to be followed up and the list of calls to be made. At 9:30, the company video conference starts ; and I follow up customers at 10 o'clock. In the morning, I mainly follows up old customers and familiar owners' by calls and wechat. In the afternoon, I start to expand 20-30 potential unfamiliar customers at 13:30, then start all kinds of wechat chat at 15:00, and participate in the company's one-day summary Video Conference before work day ends.

In order to eliminate the feeling of "occlusion" caused by home office, the company arranges video conference interaction every morning and evening. We talk about the epidemic situation and food grabbing in various places, and then talk about customer expansion. I think it is also a good memory of "spending together" in this special period.

As an old employee of JCW, I have just entered the area in charge of the company, which is the active market of warehouse leasing in South China, such as Dongguan and Foshan. With the development of the company's landlord representative services in Wuxi and Jiaxing for two years, I have accumulated a lot of experience in East China.

The Shanghai Covid has made Wuxi very nervous. We also work at home recently. I usually drive outside to run customers. This "being" stopped to work at home is also an opportunity to examine and sort out my past customers. It is also emphasized here that after years of accumulation, our warehouse rental service of JCW can be realized remotely, so friends who need to find warehouse are welcome to contact with me! Bother me please!

I'm originally from Qingpu, Shanghai. I joined JCW for three months. As a newcomer with previous experience in residential real estate services, I grew up quickly with the help of "one-on-one mentor" arranged by the company. Since I haven't accumulated any customers., my home office work is more inclined to integrate and sort out the resources of plant and warehouse; at the same time, I also selected an industry to explore new customers.

During this period, I have also received some online customer demands, and there are many temporary rental demands. I found that using our online site selection service can completely make up for the shortcomings that can not be seen at this stage: first, our official website has accumulated warehouse resources of more than 150 million square meters, and the accumulation of these resources in the past can match customers with appropriate and relatively accurate properties; In addition, the display of our website is also concise and comprehensive. There are pictures, basic information and location of a property.

"Opportunity is for those who are prepared", which is a concept I personally uphold. I am in Shanghai Qingpu, in the process of familiar with every property and every road, ready to serve you in the future.

"Working at Home" was once an idea working state expected by me. But at this time, the result of "being" home office is the reduction of company income, the weakness of customer demand and the economic decline for a long time in the future. Even so, at this time, I think we should put down the pessimism that is easy to be infected, and "cultivate our morality, unite our family and tide over the difficulties together". This "home" placed in modern society, I prefer to understand that it is the big family where we work.

During this period of time, "my day" began with the idea of boosting the morale of the my team. At the beginning of the Covid in Shanghai, we received some customers in Shanghai who need temporary warehouse rental in the surrounding cities every day, but then, the cities around Shanghai began to have flow restrictions and could not get on the road without local passes. The premise of handling the pass is that there is a locally registered company to guarantee the liability, so that the telephone of warehouse rental demand around Shanghai seems to be cut off.

During the period of home office, my main work is to sort out the list of customers accumulated in the past, consult some materials and think about the changes that the development of the industry will bring to logistics real estate in the future.

Work is like travel in my philosophy. If we keep walking...maybe we can reach our destination before sunset, but we also miss countless scenery. Walking and stopping...then working and stopping...should be the norm of life. When you stop, remember your original heart and gather more energy when you ready to go next time.

Through this article, we want to tell you that no matter you need or do not need warehouse rental service, we are all here. When you need to rent warehouses, we can provide efficient online warehouse renting; and when there is no need to rent warehouse, we also look forward to encouraging you together.